Last updated: May 30, 2024

Welcome to the Cicada Learning LLC website. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Company Information

– Name: Cicada Learning LLC
– Address: 7901 4th St N STE 300, St. Petersburg, FL 33702
– Email: info@cicadalearning.com
– Phone: +1 (727) 371-0758

 

2. Use of Our Services

By using our services, you agree to:
– Provide accurate and up-to-date information.
– Use our services for lawful purposes only.
– Respect intellectual property rights and not engage in unauthorized use of our materials.

 

3. Registration and Accounts

To access certain features of our services, you may be required to register for an account. You agree to:
– Maintain the confidentiality of your account information.
– Notify us immediately of any unauthorized use of your account.
– Be responsible for all activities that occur under your account.

 

4. Payment and Refunds

– All payments for our training courses are processed securely.
– Prices for our services are subject to change without notice.
– Refunds will be provided at our discretion, and requests must be made in accordance with our refund policy.

 

5. Intellectual Property Rights

Unless otherwise stated, Cicada Learning LLC owns the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://www.cicadalearning.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:
– Republish material from this website.
– Sell, rent, or sub-license material from this website.
– Reproduce, duplicate, or copy material from this website.
– Redistribute content from Cicada Learning LLC (unless the content is specifically made for redistribution).

 

6. User Content

– You grant Cicada Learning LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, translate, and distribute any content you post on our website.
– You warrant that you have the rights to any content you post and that it does not infringe on any third-party rights.

 

7. Limitation of Liability

To the fullest extent permitted by law, Cicada Learning LLC shall not be liable for any damages arising out of or in connection with your use of this website. This includes, without limitation, direct, indirect, incidental, consequential, or punitive damages.

 

8. Indemnification

You agree to indemnify, defend, and hold harmless Cicada Learning LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of our website and services.

 

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms and conditions or is harmful to other users of the website, us, or third parties, or for any other reason.

 

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Florida, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.

 

11. Changes to These Terms

We may update our terms and conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes signifies your acceptance of the new terms.

 

12. Contact Information

 

If you have any questions about these terms and conditions, please contact us at:
– Email: info@cicadalearning.com
– Phone: +1 (727) 371-0758
– Mail: 7901 4th St N STE 300, St. Petersburg, FL 33702

 

Refund Policy

1. Refund Eligibility

Cicada Learning LLC offers refunds under the following conditions:

a. Refund Requests Within 14 Days

• Full Refund: You are eligible for a full refund if you request it within 14 days of the date of purchase and have not completed more than 25% of the course content.

• Partial Refund: If you have completed more than 25% but less than 50% of the course content, you are eligible for a 50% refund within the same 14-day period.

b. Course Cancellation

• If Cicada Learning LLC cancels a course for any reason, you will receive a full refund, regardless of the amount of content accessed or time elapsed since purchase.

2. Refund Process

To request a refund, please follow these steps:

1. Contact Us: Email us at [Your Refund Email Address] with your purchase details, including your full name, order number, and the reason for your refund request.

2. Review: Our team will review your request and notify you of the status within 7 business days.

3. Approval: If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

3. Non-Refundable Items

Certain types of purchases are not eligible for refunds:

• Completed Courses: If you have completed more than 50% of the course content, refunds are not available.

• Downloadable Products: Any digital products that have been downloaded are non-refundable.

• Promotional Offers: Courses purchased at a discount or as part of a bundle may have different refund terms, which will be specified at the time of purchase.