Last updated: May 30, 2024

1. Introduction

Welcome to Cicada Learning LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at info@cicadalearning.com or +1 (727) 371-0758.

2. Company Information

– Name: Cicada Learning LLC

– Address: 7901 4th St N STE 300, St. Petersburg, FL 33702

– Email: info@cicadalearning.com

– Phone: +1 (727) 371-0758

3. Data Collection

We collect various types of personal data from our users, including:

– Name

– Email address

– Phone number

– Payment information

– IP address

– Residential address

– Cookies

We collect this data through online forms, cookies, and third-party services.

4. Purpose of Data Collection

We collect personal data for the following purposes:

– To provide and deliver our training courses

– To process orders and transactions

– To improve user experience

– For marketing and promotional activities

5. Data Usage

The collected data is used to:

– Fulfill orders and provide our services

– Send newsletters and marketing communications

– Personalize website content and user experience

We may share user data with our partners, but only after obtaining previous user authorization.

6. Data Storage and Protection

We retain personal data for up to 12 months. We implement encryption and access controls to protect your data.

7. User Rights

Users have the following rights regarding their data:

– Access to personal data

– Correction of inaccurate data

– Deletion of personal data

– Data portability

Users can exercise their rights by contacting us via phone, email, or mail using the contact information provided above.

8. Cookies and Tracking Technologies

We use session and persistent cookies for analytics and functionality purposes. These technologies help us understand how users interact with our website and enhance their experience.

9. Third-Party Services

We use third-party services that may handle user data, such as Google Analytics and payment processors. These third parties handle personal data strictly according to existing regulations and user agreements.

10. Children’s Privacy

We do not knowingly collect data from children.

11. Changes to the Privacy Policy

Any changes to this privacy policy will be displayed on our website. The effective date of the current privacy policy is May 30, 2024.

12. Legal Basis

Our data processing activities are based on user consent.

13. Contact Information

For privacy-related inquiries or complaints, please contact us at:

– Email: info@cicadalearning.com

– Phone: +1 (727) 371-0758

– Mail: 7901 4th St N STE 300, St. Petersburg, FL 33702